Refund Policy

We deliver in the contiguous United States and only ship internationally at this time in Mexico(nucolato.mx). You can contact us in the contact section if you have any questions about your order. 

You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by a third-party courier. Actual delivery dates may vary. You agree that you will not obtain, or direct shipment of, a Product for export. All Products purchased from us are made pursuant to a shipment contract. This means that title to and the risk of loss of such Products passes to you upon our delivery of the Product to the third-party courier.

You are responsible for inspecting all products you receive from us for any damage or other issues upon delivery. If at any time you believe that the product in your delivery is not suitable for consumption, contact us in hello@nucolato.com.

We do not accept returns or provide refunds, but please reach out to us in the contact section with any questions, comments, or concerns and we'd be happy to address them.